Frequently Asked Questions
Everything you need to know about shopping at SAMURAI STORE.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. For international shipping, please allow 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high quality and ethical standards.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window for changes or cancellations. Please contact our support team immediately if you need to modify your order.